1. Order Processing
All orders are processed within [1–3 business days] after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed. We will notify you via email if there is a significant delay.
2. Delivery Time
Estimated delivery times:
- Local delivery: [2–8 business days]
- International delivery: [7–15 business days]
Delivery times may vary depending on location, customs processing, and external factors beyond our control.
3. Delivery Charges
Shipping charges are calculated at checkout based on your location and order size.
- Free delivery on orders over [amount] (if applicable)
- Standard shipping rates apply for all other orders
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.
5. Delivery Issues
If your order is delayed, lost, or damaged during transit, please contact us at [your email/contact page] within [5 days] of the expected delivery date.
6. Incorrect Address
Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.
7. Customs, Duties & Taxes (for international orders)
Customers are responsible for any customs duties, taxes, or import fees that may apply.
8. Contact Us
For any delivery-related inquiries, please contact us at:
Email: [email protected]